RCM Associates are committed to protecting your privacy, and keeping your personal information private. To ensure YOU fully understand how and why we collect personal data, please take the time to thoroughly read this Privacy Policy.

Your acceptance of the terms of this Privacy Policy and the Terms and Conditions are necessary for YOU to use the Services and Products provided by RCM Associates on this website.

1. Use of Personal Information
2. What is Personal Information?
3. Collection of YOUR Personal Information
4. Cookies
5. Third Parties
6. Banking/Card Security
7. Off Line Order Form
8. Changes to the Privacy Policy
9. Questions and Complaints

1.		Use of Personal Information
1.1		Any personal information YOU provide to RCM Associates will only be used and recorded in accordance with current data protection legislation applicable in the UK. RCM Associates will use your personal information to communicate with YOU, for record keeping purposes, and to help us develop this website. We may also use the information anonymously for market research purposes, to track site usage and trends and to collect statistical information such as the name of your web browser, your general location, your IP address, the pages looked at and the date and time of those requests. We use this information to generate statistics and measure site activity which will help us improve your experience of using this site.
1.2		If YOU use the web site to register as a Registered Childminder, your personal details such as your name, mailing address, e-mail address or telephone number will be held on our servers and off-line databases. It will be used solely to respond to your orders or requests for information unless its disclosure is required by law or by an supervisory or regulatory body with whose rules it is necessary for YOU or for us to comply.
2.		What is Personal Information?
2.1		Personal Information is information which can identify YOU as an individual, such as your name, address and date of birth. Anonymous information cannot identify YOU personally. RCM Associates processes personal information in compliance with all relevant UK legislation to ensure that the information RCM Associates holds is correct please keep us informed of any changes to your personal information.
3.		Collection of YOUR Personal Information
3.1		If you purchase services and products from RCM Associates via this website it is necessary that we collect personal information from YOU. Once you place an order with RCM Associates on this website and accept the terms and conditions and this privacy policy, YOU are no longer anonymous to RCM Associates.
4.		Cookies
4.1		RCM Associates website uses Cookies to keep track of visitors. A Cookie is a small line of text that is stored in your browser when YOU visit a Cookie enabled website. As YOU browse the web, the key enabled sites will send Cookies to your browser, along with web pages. Your browser will probably have options that let YOU control whether the browser accepts Cookies, rejects Cookies or notifies YOU each time a Cookie is sent to YOU.
4.2		If your browser is set to reject Cookies, Cookie enabled websites will not recognise YOU when YOU return. This provides YOU with anonymity, but it also makes it very difficult to offer YOU customised services. It is also less secure because your personal data must be sent to the website each time YOU view a page. Accepting Cookies means your personal data can stay on the web server, and the only information transmitted over the internet is your ID Cookie.
4.3		If your browser is set to accept Cookies, any Cookies sent are stored in your computer for a period of time.
5.		Third Parties
5.1		RCM Associates will not disclose your personal information to any third party, who are not involved with the manufacture or supply of personalised products purchased from The Shop within the registeredchildminder.com website, without first receiving your permission, or unless we are instructed to do so by a competent legal authority.
5.2		This website may contain links to other sites. Please note that RCM Associates is not responsible for the privacy practices of other sites. This Privacy Policy applies solely to the RCM Associates website and information collected by us and through this website. We recommend that YOU read the privacy statements of every other website that YOU visit.
6.		Banking/Card Security
6.1		RCM Associates is committed to data security, and has taken careful measures to ensure that your personal information will remain private. Our on-line ordering service passes YOU directly to our secure payment partner's site, which uses 128-bit SSL (Secure Sockets Layer) encryption technology. Your web browser will indicate that you are using a secure site. Your credit card information will not have to travel through a variety of computers. It will be instantly checked, your account debited and all financial information then cleared. It is not retained for any other use.
7.		Off Line Order Form
7.1		In order to use the RCM Associates on-line ordering service securely YOU will need to use a browser such at Netscape Navigator or Microsoft Internet Explorer which supports the SSL security protocol. These browsers will let YOU know whether or not the site is secure. You will need to be using version 4 and above of both browsers. A symbol, such as a padlock or a key, is used to show YOU are in secure mode.
7.2		If your browser is an older version or YOU are concerned about privacy, YOU may still use our ordering service through our off-line order form. You may choose to order off-line. In order to order off-line, YOU will need to print and post the form we have provided.
7.3		Please be aware that no emails are secure and YOU should not input your financial details on an email form. Although RCM Associates makes every effort to ensure a safe environment for your personal information, RCM Associates cannot guarantee the safety of any personal information whilst it is being transmitted to RCM Associates on line.
8.		Changes to the Privacy Policy
8.1		RCM Associates may update this policy from time to time. The contents of the Privacy Policy in force at the time of any contract shall govern, and form part of, that contract.
9.		Questions and Complaints
9.1		Please feel free to contact RCM Associates if YOU have any questions or concerns about the use of your personal information.
9.2		If YOU have a complaint regarding any breach of this Privacy Policy please contact RCM Associates. RCM Associates will view any complaint and ensure that it is in compliance with this Privacy Policy and all applicable laws. RCM Associates will contact YOU within 40 days to inform YOU of the results of your complaint. Alternatively, YOU can contact the Data Protection Commissioner.
9.3		Our Address is:- RCM Associates, The Town Hall Buildings, Castle Street, Farnham, Surrey, GU9 7ND email: . VAT No. 869288457