BY USING REGISTEREDCHILDMINDER.COM, YOU ARE AGREEING TO BE BOUND BY THESE TERMS AND CONDITIONS OF SERVICE. (The "Terms"). THEY MAY BE MODIFIED BY US FROM TIME TO TIME. Please read these Terms carefully. WE have created them to protect YOU and to ensure that registeredchildminder.com is safe and fun for everyone. Use of this Site constitutes an agreement to these Terms between YOU and US. WE are RCM Associates. If you do not agree to these Terms please do not enter registeredchildminder.com or register as a member or subscribe to our newsletters.

  1. Acceptance of Terms of Service
  2. Amendments
  3. Registration & Subscription
  4. Password and Security
  5. Privacy Policy
  6. Your use of registeredchildminder.com
  7. Liability for Use of Information & Services
  8. Transactions
  9. The registeredchildminder.com shop
  10. Cancellation
  11. Termination
  12. General

1. Acceptance of Terms of Service
1.1
 registeredchildminder.com is provided on a subscription basis for Registered Childminders and free of charge to the parents of child minded children under these Terms. These Terms govern YOUR use of registeredchildminder.com (whether you are a Registered Childminder, a parent or a visitor), and govern all services and products provided to YOU including but not limited to the use of personal home pages online and printed stationary and news and chat.
1.2
 This is an English language website and the services and products are solely for the use of parents/guardians and Registered Childminders in the United Kingdom.
 
2. Amendments
2.1
 WE reserve the right, at OUR discretion, to update or revise these Terms. Please check the Terms periodically for changes. YOUR continued use of this Site following the posting of any changes to the Terms constitutes acceptance of those changes.
2.2
 If YOU do not agree with any change in these Terms, please discontinue further use of registeredchildminder.com.
 
3.
Registration & Subscription
3.1
 Although portions of registeredchildminder.com may be viewed by anyone who visits registeredchildminder.com, Registered Childminders will need to register as a member and dependant upon membership taken, pay a subscription in order to access some registeredchildminder.com services. (Click here for further details of our subscription services)
3.2
 YOU agree that any information YOU provide to US about YOURSELF upon registration or at any other time will be true, accurate and complete and that YOU will ensure that this information is kept accurate and up to date at all times.
3.3
 If YOU are registering to use the Registered Childminder services and products YOU confirm that YOU are a Registered Childminder and that YOU have been registered and inspected by the appropriate regulatory body and have undertaken all the necessary police and health checks and your home has been inspected and YOU have undertaken an introductory Childminding course and first aid training.
4. Password and Security
4.1
 When YOU register to use registeredchildminder.com YOU will be issued with a password. YOU must keep this password confidential and must not disclose it to or share it with anyone. YOU WILL BE RESPONSIBLE for all activities that occur under YOUR password. If you know or suspect that someone else knows YOUR password YOU should notify us immediately at
4.2
 If you have forgotten your password we will send you a new one. Enter your e mail address into the childminder log in box. Put in a password, (albeit you know it is incorrect). Click on the link for forgotten passwords. Insert your e mail address and click enter. We will then send a new password to your email address. You can change this new password to a more memorable one via the 'My Personal Details' button on your control panel.
 
5. Privacy Policy
5.1
 For each visitor to OUR Web page, OUR Web server automatically recognises information regarding the IP address and domain
5.2
 This site contains links to other sites. RCM Associates is not responsible for the privacy practices or the content of such Web sites.
5.3
 The information WE collect is used for internal review and is used to improve the content of our Web page. It is also used to customize the content and/or layout of our page for each individual visitor and used to notify consumers about updates to OUR Web site. WE may use your data to send you correspondence, newletters and offers where requested. WE will not send YOUR data to any third party without your consent.
5.4
 WE take the security of YOUR personal data extremely seriously. WE are registered under the UK Data Protection Act of 1998 and WE follow strict security procedures with regard to the storage and disclosure of any information that YOU have given US, thus preventing access to this information by an unauthorised user. YOU have the right to examine information held about YOU by US and YOU can contact US about other privacy issues at: info@registeredchildminder.com. If YOU ask for a copy of information held about YOU then there may be a charge for each request made to cover OUR administrative costs. If YOU information is incorrect or incomplete, please tell US and WE will correct or update it. We will process your data in accordance with our security and Privacy Policy which YOU must read and accept when YOU register.
5.5
 For full details of our privacy policy please click here.
6. YOUR use of registeredchildminder.com
6.1
 YOU may not post to registeredchildminder.com or use registeredchildminder.com to publish, send or distribute any message or material (in any media or form) that is unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, threatening, racially or sexually or otherwise discriminatory, offensive, inaccurate, is in breach of confidence or a third party's intellectual property rights or which otherwise includes objectionable material of any kind or nature, that encourages or engages in conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, national or international law or regulation or which has a disruptive influence on the normal flow of a message board.
6.2
 RCM Associates reserves the right in its absolute discretion at any time to edit, alter, delete or move any material whatsoever posted to, appearing on or distributed by registeredchildminder.com and YOU.
 
7. Use of Information & Services
7.1
 registeredchildminder.com is a communications platform run by RCM Associates for enabling the connection between Registered Childminders and Parents. The Registered Childminders listed on the Site are listings only and are not recommendations or referrals. The information provided by registeredchildminder.com is believed to be accurate and to have come from reliable sources, including the individuals and facilities themselves.
7.2
 RCM Associates does not assume any responsibility for the accuracy or reliability of this information or any information on this Site. RCM Associates does not assume and expressly disclaims any liability that may result from the use of this information.
7.3
 Parents do hereby understand and agree that registeredchildminder.com does not have control over the quality, timing, legality or any other aspect whatsoever of the services actually delivered by the Registered Childminders.
7.4
 All Users, including both Registered Childminders and Parents, do hereby agree not to hold RCM Associates, its officers, directors, employees, agents and third parties liable for any instruction, advice or services delivered which originated through the Site and RCM Associates expressly disclaims any liability whatsoever for any damage, suits, claims, and/or controversies that have arisen or may arise, whether known or unknown.
7.5
 Nothing in this clause 7 shall exclude RCM Associates' liability for death or personal injury caused by its negligence.
7.6
 For the avoidance of doubt RCM Associates shall not be liable for any of the following losses which may arise by any breach of these Terms or any implied warranty, condition or other term, any representation or any duty of any kind imposed on RCM Associates by operation of the law;
  1. any loss of anticipated profits or expected future business;
  2. damage to reputation or goodwill;
  3. any damages, costs or expenses payable by that customer to any third party;
  4. loss of any order or contract; or
  5. any consequential loss of any kind.
7.7
 RCM Associates will not be in breach of the Terms for any delay in performing, or failure to perform its obligations if that delay or failure was due to any cause or circumstances beyond its reasonable control.
7.8
 RCM Associates shall use reasonable endeavours to police the website and shall remove any Registered Childminder on the request of a lawful body or where a Registered Childminder fails to provide any information requested.
7.9
 RCM Associates does not vet the Registered Childminders nor can it warrant that any of the information supplied by Registered Childminders is accurate or reliable. Parents/guardians hereby acknowledge that although RCM Associates services facilitate the introduction of a Registered Childminder to a parent/guardian it is solely the responsibility of the parent/guardian to verify the Registered Childminder's qualifications and suitability. The parent/guardian's sole remedy against RCM Associates save in respect of causing death or personal injury through its negligence shall be to require RCM Associates to remove any offending material from its website as soon as reasonably practicable once it has been notified of the same by a parent/guardian or any other lawful body. Further RCM Associates cannot warrant that the Services will be uninterrupted or error free and accepts no liability in respect of any such errors or interruptions which are due to matters beyond its control.
 
8.
Transactions
8.1
 Parents may seek the services of a Registered Childminder through the use of the Site and Registered Childminders may submit information about their services to list on the Site. Parent and Registered Childminder must deal directly with each other to resolve any disputes. registeredchildminder.com will not be held responsible and expressly disclaims any liability whatsoever for any claims and controversies that may arise for any disputes between any Users. By using this Site, you do hereby represent, understand, and expressly agree to hold registeredchildminder.com harmless for any claim or controversy that may arise from any disputes between Users of the Site.
 
9. The registeredchildminder.com Shop
9.1

You are trading with registeredchildminder.com
     The Town Hall Buildings
     Castle Street
     Farnham
     Surrey
     GU9 7ND

     VAT No. 869 2884 547

     E Mail -

     Trading hours : 0900 - 1800 Monday to Friday.
9.2
 If you have any queries or questions re your order with registeredchildminder.com please contact us from either your personal shop page, your contact us link or by emailing When contacting us please quote your Order Reference Number.
9.3
 registeredchildminder.com provides business tools to the UK registered childminder industry
9.4
 Please note that registeredchildminder.com actively undertakes measures to prevent fraud taking place on the site. As such during the transaction process you will be prompted through the use of CVV and other security measures to verify that you are the valid card holder.
9.5
 Information gathered during the purchase process will only be used by registeredchildminder.com to fulfil the terms of the order as detailed in our terms & conditions. All information will be securely stored if needed to complete the order and will never be shared with a third party unless it is necessary for the fulfilment of the order. registeredchildminder.com will only hold the information for so long as it is necessary to fulfil the contract.
9.6
 registeredchildminder.com is committed to providing total customer satisfaction. Any faulty or damaged on delivery products purchased from us and returned within 14 days of delivery, in their original condition, together with original packaging and receipt, will be accepted for a full credit, exchange or refund.

PLEASE NOTE:- We will not refund any products where the personalisation is incorrect through your details being incorrect on the data base. It is your responsibility to ensure your details are correct before placing your order. If your data is correct on the data base and we have not printed/stitched them correctly than we will of course refund your purchase.

To return goods, email to get a return code (RMA) and send back to:

registeredchildminder.com, The Town Hall Buildings, Castle Street, Farnham, Surrey, GU9 7ND

registeredchildminder.com cannot accept responsibility for lost or misdirected returns. For your own protection, you should arrange for any goods to be returned by first class registered post or by courier.

This returns policy is in addition to your statutory rights, which will remain unaffected.

While we make every effort to prevent shipping damage, on rare occasions it may occur. For your own protection, please do not sign for merchandise until you have inspected it for damage, and retain the original shipping carton. If there appears to be shipping damage, please email within 24 hours.

How to Receive a Return Merchandise Authorisation (RMA) Number.
Please provide us with the following information in order to receive a Return Merchandise Authorization (RMA) number.
  1. All return requests should be submitted via e-mail:
  2. Order number.
  3. The name of the product you wish to return & reason for return (defective, broken etc.)
  4. Whether you want a refund or a replacement
  5. Date received
  6. Potential date of return

RMA Policy
  1. Please request an RMA number before you return the item
  2. Request for an RMA number must be made within 14 days. If damaged in shipping request a number within 24 hours of receiving the goods.
  3. Please allow up to 48 hours for an RMA number to be issued via email.
  4. RMA numbers are valid for 10 days.
  5. All items must be in original condition, with all packing materials, manuals, registration cards, etc., included.
  6. Please remember to include your packing slip from the original order. You must write your RMA number on the outside of the package.
  7. Each RMA number is valid for only one (1) item and must match the product authorised for return.
  8. For your own safety if retuning goods please send by recorded delivery or by courier.
  9. Please allow up to 14 days for credit and replacement
The above does not affect your statutory rights
9.7
 RCM Associates is committed to data security, and has taken careful measures to ensure that your personal information will remain private. Our on-line ordering service passes YOU directly to our secure payment partner's site, which uses 128-bit SSL (Secure Sockets Layer) encryption technology. Your web browser will indicate that you are using a secure site. Your credit card information will not have to travel through a variety of computers. It will be instantly checked, your account debited and all financial information then cleared. It is not retained for any other use.
9.8
 All purchases from this site will appear on your statement as 'registeredchildminder.com'.
9.9
 Upon receiving your order request we will begin processing it immediately. As the majority of the products sold in our shop are of a personalised nature their despatch time will be dictated by their unique manufacturing process. We will debit your card upon receipt of your order.
9.10
 Immediately upon successful payment you will receive an automated receipt from our systems. Please print & retain a copy of this and retain in a safe place for future reference. Your unique order reference number will be on this receipt and should be used for any enquiries to registeredchildminder.com.
9.11
 Please note we aim to ship all goods to the published delivery times. These differ against product types due to the different nature and the time taken to personalise them to your business name. If we are unable to adhere to the published delivery time you will be informed via e mail.
9.12
 Registeredchildminder.com will respond to all enquiries within 2 working days. Our trading hours are 0900 - 1800 Monday to Friday.
9.13
 We recommend that you always keep a copy of your transaction invoice and retain in a safe place in case you need it for further reference.
9.14
 All prices in the registeredchildminder.com shop do not include delivery. Delivery charges are applied at the checkout. As we supply many personalised items delivery times are dictated by the product being ordered. Items such as business cards will be despatched within 48 hours but house signs within 28 days. The website details expected delivery times against each individual product. All deliveries will be via registered post or courier and normally made between the hours of 8.00am and 6.00pm.
9.15
 registeredchildminder.com will not add any additional fees to your purchase if you pay via any of the card types supported.
 
10. Cancellation
10.1
 We hate to lose customers for any reason, but we know that there may be a time when you need to cancel. If you would like to cancel your account, please email our accounting department at info@registeredchildminder.com. You will receive a confirmation email containing a brief exit survey once your account has been closed. Please note that we do not prorate the annual service fee.
10.2
 If the account holder on file is not the person who requested cancellation, we will request verification from the account holder before the cancellation is processed. (Please understand that we do not want to erroneously delete a registered childminder's account.) Once verified, your rebilling will be stopped and your page will be deleted.
 
11. Termination
11.1
 RCM Associates reserves the right to terminate your access to all or part of this Site, with or without notice. We may terminate your access if we learn you have provided false or misleading information, interfered with other users or the administration of our services, or otherwise not complied with any of these Terms.
 
12. General
12.1
 This contract shall be governed and construed under English law and the parties submit to the exclusive jurisdiction of the English courts through any disputes between them of any kind.
12.2
 If any of these conditions is held by any competent authority to be unlawful, invalid or unenforceable in whole or in part then the validity of the other provisions of these conditions and the remainder of the provisions in question shall not be affected thereby and shall continue to be valid and enforceable to the fullest extent permitted by law.
12.3
 You may not transfer, assign or sub-contract any of your rights or obligations under the contract without RCM Associates' prior consent in writing.